Parag09
ngày 2 tháng 7 năm 2024
We, recently stayed at the Fairfield Marriott Anjuna and had an extremely disappointing experience. First, the air conditioning in our room was not working, making the stay very uncomfortable. Additionally, the room was infested with mosquitoes, which is simply unacceptable. To make matters worse, the ashtray provided was not clean, adding to the overall lack of hygiene. The refrigerator in our room was also non-functional, which was a major inconvenience. The service provided to address these issues was shockingly poor and shabby. Despite bringing these concerns to the staff's attention, there was little to no effort to resolve them. Moreover, we had requested and were promised a decorated room to celebrate our anniversary, but this was not delivered, leaving us very disappointed. For a Marriott property, these issues are inexcusable, especially considering the high price we paid for the room. I expected much better from a brand like Marriott and will not be returning to this hotel. Save your money and avoid this place.
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